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Welcome! Get started.

Everything you need to get started with this Community.

  • 23 Posts
  • 27 Replies
23 Posts
Ryanne Perry
Community Manager
Ryanne PerryCommunity Manager
posted in Welcome! Get started.
Bynder Community Guidelines

General guidelinesWelcome to the Bynder Community! We are so happy to have you here! We are here to create a space where Bynder users can share knowledge, learn, collaborate and connect with one another. These Community Guidelines should not only help you understand how to act within the community but also help you understand what to expect from others in this space.Your participation here is subject to these Guidelines and our Terms of Use. Be RespectfulWe are ALL DAM users! All of us come from a diverse background and we welcome that here in this forum, with that being said please be committed to treating your fellow Bynder members  with the utmost kindness and respect. This is a welcoming community of users (most importantly human beings) and we must make it a priority to keep this forum a safe space where everyone feels comfortable. No name-calling, offensive behavior, or bullying is allowed EVER.  Engage with the Community Our moderators will post helpful content but we really wan

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Ryanne Perry
Community Manager
Ryanne Perry
Community Manager
Ryanne PerryCommunity Manager
posted in Welcome! Get started.
Welcome to the Community, a message from the Community Manager

Welcome to our Community. We’re glad you could join us 😄Our mission is to bring together the Bynder Community so they can learn, connect, and share expertise with the DAM community, and we can’t do this without you! We’re happy to provide you with a place for you to connect and grow your knowledge and practices.Looking for ways to get started? Start here 👇 Click here to view the video   

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DebM-NetApp
J
Jackie.caronNewbie
asked in Welcome! Get started.
Email Responses Through Bynder

Hello! A lot of our sales reps send emails through Bynder but customers are not able to respond to those emails. Is there a feature that allows responses to emails through Bynder to go back to the person that sent them? Thanks so much for the help!

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Ryanne Perry
Community Manager
B
Brent AlbrechtNewbie
posted in Welcome! Get started.
Mass Uploader - automating file explorer scraping via Excel

Hi all,I have recently started using Bynder and have been working with our business teams to migrate older assets. To streamline this process and avoid the need for navigating through file explorer and all the subfolders, or asking for help running PowerShell. I developed an Excel based tool that offers the following functionalities:Automatically scans all designated subfolders and extracts file names along with their folder paths. Identifies and highlights duplicate file names. Enables users to manually select and move desired files to a mass uploader tab. Facilitates the addition of appropriate metadata to assets through dynamic dropdown boxes. Generates a .csv file for upload at the push of a button.It’s a little slow when it has to scroll through a lot of subfolders, but a lot faster than doing it manually!While this solution is not perfect, it has proven to be helpful for our business units so far. Please note that this tool relies on VBA and must be opened in the Excel applicatio

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Ryanne Perry
Community Manager
B
Booscala
asked in Welcome! Get started.
sales team - contact

Hi guys,  waiting for a week that someone approaches to me to subscribe to bynder? Someone has a email from sales representetive

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Ryanne Perry
Community Manager
M
Mugurel
asked in Welcome! Get started.
Text formatting from Word to an item

Hi,I want to paste text from a word document into an item so that I can then copy-paste content from the item into a Drupal page. My question is: If I copy-paste text with links from a word document into an item inside a text field, will additional HTML from word be imported with that too or would that be removed/formatted?The word doc has lots of links and I wouldn’t want to readd them manually in the item. But I just want to make sure that this automatic action doesn’t add “rubbish” html from word to the item and then to the Drupal page.  Thanks!

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M
M
Michael.SmithNewbie
asked in Welcome! Get started.
Who to contact about trouble with the Bynder Plug-in for Wordpress?

Hey Bynder Community,     I am at the start of rolling out Bynder to my entire companies creatives, executives, and sales teams. A real tough spot has been getting support from the “support@bynder.com” and success team. I’m on  a time crunch and they just haven’t responded to our issue we put in early this week.The issue: Currently, we have hit a roadblock with my dev team setting up the bynder plugin on our companies website. When they try to set up the integration, they get a message “No integrations yet, please contact customer success manager.” I have two questions.Is there a way to put this in place ourselves? How can I figure out who my customer success manager is?I’m not sure if it is the guy who has responded back to previous e-mails to the customer-success e-mail or if I should be looking for someone else. I am currently just waiting for responses from the support and success e-mails and its not going over well with management.  Thank you all. 

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G
bcayer9
bcayer9Newbie
posted in Welcome! Get started.
Examples of privacy policies?

Is there a standard boilerplate for DAM privacy policies? Is there one specific to healthcare? I aim to involve our legal department but wanted to find out first if “they’re basically all the same.”

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Ryanne Perry
Community Manager
Ryanne Perry
Community Manager
Ryanne PerryCommunity Manager
asked in Welcome! Get started.
Test 6/28/24

Test 

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KevinMurphy
B
bennett98Learner
posted in Welcome! Get started.
HomePage

Good morning DAM Experts!Quick question for you, we’re looking at incorporating video on our homepage tiles, specifically for the homepage banner. When you first land on our DAM page, has anyone been able to add video loops to it? We want to upload a drone shot for our page. Is there any way to upload video onto the homepage banners at the top? Thank you,Bennett

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KevinMurphy
Ryanne Perry
Community Manager
Ryanne PerryCommunity Manager
published in Welcome! Get started.
How to: Create your account on the Community

The Bynder Community is the perfect place to ask product-related questions, share your knowledge, network with other customers, and keep up to date If you haven’t created your account yet, you can follow these quick steps so you can join us in the Community. It will take you a few clicks:Go to https://community.bynder.com/ Go here community.bynder.com/member/register to skip step 2 Click on Join or Login in the right corner of your screen Click on “Create an account here!’ Choose your username. **Other uses will be able to see this.  Enter your email address associated with your Bynder account. **Other users won't see this.  Choose a password  Check your email and click the activation link! You’re in!Not sure where to go next? Check out the article below 👇 

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Ryanne Perry
Community Manager
Ryanne Perry
Community Manager
Ryanne PerryCommunity Manager
published in Welcome! Get started.
Why join the Bynder Community 🤔

Hi Bynder Community! 👋Welcome to this space of like-minded people - Bynder Community 🚀We built this Community to help you get connected, collaborate, learn from each other, get inspired, and discuss what matters.So why join the Community?We want you to be even more successful with Bynder! It is important to chat with peers from the same industry to validate ideas, share knowledge and expertise, give guidance, and insights.This is why we created the Bynder Community, to give YOU a chance to connect with each other and the Bynder team.🎥 You can also check out this 1 minute 37 second video from me!I’m new to the Community, where should I start?The best way to get started is if you haven’t already, create your account here now! Once your account is created you will need to head over to your email and verify your account.Once you’ve verified your email, first look at our Community Guidelines, Check out how you can get involved, then meet the Community and introduce yourself. We’re excite

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Ryanne Perry
Community Manager
Ryanne Perry
Community Manager
Ryanne PerryCommunity Manager
published in Welcome! Get started.
Bynder Community: Here's how YOU can get involved ✨

Hi Bynder Community -We’ve assembled a list of Bynder Community offerings where you can either participate and contribute yourself, or just attend, learn best practices and become even more successful with Bynder.If you haven’t already, register for the Bynder Community. You can a step by step guide to register here.🤝 Meet the Bynder Community  Introduce yourself. What a great way to start your Community journey - meet your fellow Bynder Champions and network.Check this out - This is a short video dedicated to helping you use our Bynder Community.For general questions about using the Bynder Community, check out how to use the Bynder Community in Getting Started. 🎨 Unleash your creativity and get inspired  Do you have a question about a best practice, how to setup a specific functionality, or want to share your DAM story with us? Create a new post here.Is your inquiry, challenge, or opportunity related to the Developer Forum? This category is great for integrations, API, DAT, and othe

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Ryanne Perry
Community Manager
Ryanne Perry
Community Manager
Ryanne PerryCommunity Manager
published in Welcome! Get started.
How to: Favorite (subscribe to) content and get notified about new topics or new replies in the thread.

Each time you start a new topic you will automatically be notified via email when that topic receives a reply.You can also subscribe to categories to make sure you don’t miss out on any new topics added.Open the category and then you’ll see a button that says Subscribe.To subscribe to a particular topic within the category, you will need to click the star icon at the bottom of the post that says Subscribe. Once you click it will turn blue to let you know that you are now subscribed. To unsubscribe you’ll just click the same Subscribe button, and it will then turn grey to let you know that you are no longer subscribed. You can find a list of the topics you are subscribed to by clicking on your profile image and selecting ‘Topics’This will show you how many topics you are subscribed to and a list of each one. 

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grace.sherman
Byndie
Ryanne Perry
Community Manager
Ryanne PerryCommunity Manager
published in Welcome! Get started.
How to: Creating a Question post versus Conversation post

I frequently get asked the question - What’s the difference between a Question and a Conversation? I thought I’d take a moment to shed some light on the topic. If you are looking for best practices on further creating a topic, check out this post. Create Question posts - for when you have a Question that needs an answerAsk yourself, does your question require an answer? If so, you will want to create a question. You will later be asked to select a ‘Best Answer’ for your question. This is important because it helps us understand if you have the information you need to succeed. Create Conversation posts - for when you want to share something or start a discussionHave a cool use case story you want to share with us? An integration or connect ecosystem discussion that would be meaningful to share? If you are looking to share something or start a discussion, creating a conversation is the right route here.

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Ryanne Perry
Community Manager
Ryanne Perry
Community Manager
Ryanne PerryCommunity Manager
posted in Welcome! Get started.
How to: Send a private message

 In order to send a new private message you must go to the users profile and click the button ‘Send message”To find our previously sent messages and conversations you click on your profile image icon in the top right corner of the page and click the ‘Private messages’ folder.

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Ryanne Perry
Community Manager
Ryanne Perry
Community Manager
Ryanne PerryCommunity Manager
posted in Welcome! Get started.
How to: Manage your email notifications

You can control the email notifications you receive from the Community, to ensure you see what matters most to you. 💌General settings for notifications You receive notifications of topics or categories which you have selected as Favorites. Topics you have started are set as Favorites by default, but you can change this in the settings on your Profile page:Note: This will not unsubscribe you when you have subscribed to an entire category. You have the option to subscribe or unsubscribe in each category.  Notifications for specific topics You can follow an individual topic by clicking the Follow Topic button at the bottom of the post.  

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Ryanne Perry
Community Manager
Ryanne Perry
Community Manager
Ryanne PerryCommunity Manager
posted in Welcome! Get started.
How to: Customize your profile settings

Make your profile yours!  

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Ryanne Perry
Community Manager
Ryanne Perry
Community Manager
Ryanne PerryCommunity Manager
posted in Welcome! Get started.
How to: Flag a post for review

When you see a topic or a comment you think needs to be reported, click the three dots on the bottom right of a post, and click on "Flag": Why should a post be reported? If it contains any of the following:Spam Advertisement Soliciting Harassment Private information (Email address, phone number, etc.) Any other content which is in conflict with our Terms & Conditions.If you’re uncertain whether or not you should report a topic or a comment, flag it so a Moderator can review it as soon as possible and will decide further steps, if necessary.

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Ryanne Perry
Community Manager
Ryanne Perry
Community Manager
Ryanne PerryCommunity Manager
posted in Welcome! Get started.
How to: Edit your own post

If you made a mistake while writing your post or need to add more information, you can edit the post. Go to the post you want to change. Hover your mouse over the three dots on the right bottom corner, and click on "Edit":Note: If you’re unable to edit a post and need information removed (such as personal information), flag the post for a Moderator. If you need to add info and can’t edit the post, make a comment on the post. 

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Ryanne Perry
Community Manager
Ryanne Perry
Community Manager
Ryanne PerryCommunity Manager
posted in Welcome! Get started.
How to: Add images and videos to your posts

Want to share photos or videos?   Upload imagesYou can upload images to your post by clicking on the small camera icon in the text editor: All common file formats for images are supported (.png, .jpg, .gif)When you upload your image file, it will automatically embed into your post. You can move it by hovering over the image and clicking on the [+] icon that appears at the top left corner of the image, then dragging the image to the correct line in the post.  Embed videos Adding videos to your post can be done by clicking on the ellipses icon in the text editor:And then select “Embed Media” from the menu that appears. You can add videos from Youtube, Vimeo ,and Dailymotion by pasting the original video url. 

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Ryanne Perry
Community Manager
Ryanne Perry
Community Manager
Ryanne PerryCommunity Manager
posted in Welcome! Get started.
How to: Create a new topic

Ready to post a topic or question? Here’s how:Tip: Try searching first to see if your question is being discussed in an already existing topic.Finding the right place for your topicFirst, you will have to select the correct category your question is related to. If your question is about using ShootProof, photography, or business strategies, then start a new topic in +Create a New TopicOnce you are in the right category and board, you can simply click on "Create a topic!" next to your profile picture:Choose if your topic is a question or a conversation Decide if your topic is a question or a conversation. A conversation is a normal discussion topic. If you make your topic a question, you can mark a reply from another user as the answer. This will help other users who are having the same question to find the solution quicker.Create a titleNext define a title for your topic - choose a title which is short but descriptive. It should summarize what your topic is about: include the name of t

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Ryanne Perry
Community Manager
Ryanne Perry
Community Manager
Ryanne PerryCommunity Manager
posted in Welcome! Get started.
New here? Start with these 5 quick tips!

You’re new here? 🤩Awesome, we are so glad to have you! Let’s get you started on the right foot with 5 quick tips: 1. Customize your profile Let us get to know you a little better by adding some or all of the following:A profile picture - can be an avatar if that is what you’re most comfortable with Where in the world you’re from  A quick bit about you  what matters most to you and motivates you  Your pronouns to help your new friends address you correctly.  A signature that will be displayed at the bottom of all of your posts.2. Don't be afraid to askDon’t be afraid to jump right in and start your own question or discussion - that’s the reason you’re here, right? If a reply is too technical or complicated, don't hesitate to ask for clarification. 3. Search before you start a new topicIt’s possible that the question you have has been asked before. Do a quick search in the community before you start a new question or discussion using the search bar at the top of every page. If you can’

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Ryanne Perry
Community Manager

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