Welcome to the Bynder Community

Syncing Content API Reponse Inconsistency

We currently have an integration that sync’s content from Bynder, however, we have recently encountered issue specifically relating to MP4 files API responses being inconsistent. Specifically, the FileSize data type tends to change from an integer to a string once the file becomes larger than normal.

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10 days ago

JakeHarveyProducer

Android Mobile App Problems?

Is anyone else having trouble with the Android mobile app? It won’t even launch for me on a Samsung Galaxy S25 running all the latest OS updates. I’ve tried deleting and reinstalling it and still nothing. I’ve also noticed that the Asset Bank no longer functions on the mobile Chrome or Safari Browsers, which is also 😥.

Integrated Universal compact view in my magento2 site.I have a metaproperty called Magento_Asset with two options: “Yes” and “No.”. My requirement is to only display assets where Magento_Asset = "Yes" in compact view.I attempted to use predefinedMetapropertiesOptions, which successfully applies the filter when the Compact View loads. However, users are still able to remove this filter manually — which I want to prevent.Is there a supported way to enforce a filter on the Compact View so that only images with Magento_Asset = "Yes" are shown, and the user cannot remove or modify this filter?

JosefBauschNewbie

The upload API’s documentation is rather confusing. My team and I are attempting to upload media onto bynder, and we have gotten stuck multiple times. We pulled down the sdk to see how it handles this, and it wasn’t much help.Biggest problem currently:Purportedly - when you call the api/v4/upload/{id} route, you should get a return of:{ "status": "ok", "output": "final/2ba07d00-586a-4a44-b13c-c58598cfe828/", "batchId": "00000000-0000-0000-0000000000000000", "file": { "bucket": "BUCKET", "path": "final/2ba07d00-586a-4a44-b13c-c58598cfe828/IMG_1874.JPG", "type": "s3" }, "filename": "final/2ba07d00-586a-4a44-b13c-c58598cfe828/IMG_1874.JPG", "importId": "000000000-0000-0000-0000000000000000", "locationType": "s3", "success": 1}However - we are getting:{ "status": "ok"}and nothing else. This is bad, because we need the contents of that expected return in order to proceed with the upload process. We have tried multiple different methods and even browsed the old apiary docu

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Why you can’t miss Bynder Connect

Ryanne PerryCommunity Manager

Events

This isn’t just another event, it’s where our Community comes together to see what’s next, swap real stories, and leave with ideas you can actually use. Here’s why you should be there:👉 See the future of DAM (right now!)Experience the power of AI to unlock the limitless potential of content. Discover how brands like On, Twinings, and ServiceNow are transforming the way they scale content creation, streamline workflows, and personalize experiences.👉 Hear from your peersWant to know how other customers are actually tackling big content challenges? You’ll hear real stories, straight from the people doing the work, not just theory.👉 Something for everyoneWhether you’re new to AI or already experimenting, you’ll find keynotes, customer showcases, roundtables, and expert-led sessions designed to spark ideas.👉 Connect with people who “get it”Our Community is the heartbeat of this event. You’ll meet peers, partners, and experts who are facing the same goals and challenges, and have space t

Ryanne PerryCommunity Manager

Getting to Bynder Connect: Transportation Tips

Below are some helpful transportation tips: Venue: SugarFactorySugarFactory is a converted Sugar factory just outside of Amsterdam that has been revitalized into a sprawling event space. SugarFactory is easily accessible from downtown by train or car.Transport options:Trains: Destination station: Halfweg‑Zwanenburg, directly opposite SugarFactory. It’s just a 3-minute walk away From Amsterdam Centraal: Trains run every ~15 minutes. It's a 10-minute ride, then a short walk. From Schiphol Airport: Change at Sloterdijk and take a connecting train — total journey about 15–20 minutes. From Haarlem: Roughly a 10-minute direct train ride, with similar frequency. Bus: Multiple buses (e.g. lines 357, 62, 463, N84, 461, 464) serve stops within a 5–9 minute walk from the venue, such as Gijsbrecht van Aemstelpark, Kastelenstraat, and Bouvigne. Taxi or Car Taxi from Amsterdam city centre or Schiphol: about 20 minutes, costing around €45–55. Driving: address Kristalpromenade 7, 1165 PD Halfweg

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Ryanne PerryCommunity Manager

Where to eat near Bynder Connect 2025? Let's talk food.

Whether you're flying in early or staying a little longer, one of the best parts of attending Bynder Connect is discovering great spots to eat nearby!Here are a few recommended restaurants close to the venue:BAK – Contemporary seasonal cuisine (vegetarian‑leaning with meat and fish)De Kas – Farm‑to‑table Dutch/organic dining housed in historic greenhousesDaaldler (aka Daalder) – Creative tasting‑menu European cuisine in a fun atmosphereCiel Bleu – Elegant French fine dining in the Okura Hotel (two Michelin stars)Vinkeles – French fine dining with one Michelin star in historic Canal‑house settingYamazato – Traditional Japanese kaiseki style cuisine (Michelin‑starred)Nam Kee – Beloved Chinese classics in an Amsterdam institution of decadesSichuan Food – Bold Sichuan Chinese cuisine; former Michelin‑starred pioneerChoux – Modern French/vegetarian‑friendly plates in a stylish farm‑to‑table setting near CentraalnNea – Award‑winning Neapolitan pizza, recognized internationally for qualityBee

Ryanne PerryCommunity Manager

Where to stay for Bynder Connect? Our Hotel Recommendations

Planning your trip for Bynder Connect and wondering where to stay? We’ve got you covered! Here are a few recommended hotels near the venue that past attendees have enjoyed:Park Plaza Amstram AirportHilton Amsterdam Airport SchipholNovotel Amsterdam Schiphol AirportRENAISSANCE AMSTERDAM SCHIPHOL AIRPORT HOTELDoubleTree by Hilton Amsterdam Centraal StationPark Plaza Victoria AmsterdamRoom Mate Aitanaibis Styles Amsterdam Central StationSir Adam HotelPark Central HotelMarriott HotelGrand Hotel AmrâthHave a favorite hotel you’ve stayed at in the area?Drop it in the comments, we’d love to hear your recs!Still deciding?Ask your questions below, whether it’s about convenience, cost, or cool perks, someone in the Community might have the perfect tip. Let’s crowdsource the best stay!

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Ryanne PerryCommunity Manager

Bynder Connect 2025 - Event Logistics FAQ

As you prepare for Bynder Connect, here are answers to a few commonly asked questions to help you plan your day:Venue: SugarFactorySugarFactory is a converted Sugar factory just outside of Amsterdam that has been revitalized into a sprawling event space. SugarFactory is easily accessible from downtown by train or car.What time does the event start?The event will begin promptly at 8:30 AM. Please plan to arrive a bit early to allow time for check-in and networking.What is the dress code?The recommended dress code is smart/business casual. Wear what makes you feel confident and comfortable for a day of learning, networking, and collaboration.Will food and beverages be provided?Yes! Throughout the day, we will provide: Tea, coffee, soft drinks, and alcoholic beverages Snacks and lunch Dietary accommodations will include gluten-free and dairy-free options. Are there accommodations for special access needs?Absolutely. If you have any accessibility requirements or special needs, please rea

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rgreenProducer

Preview documents is not working as it should

Starting today many PDFs in our Library the preview feature does not work like it should. Anyone else having this issue?

Syncing Content API Reponse Inconsistency

120

10 days ago

JakeHarveyProducer

Android Mobile App Problems?

JosefBauschNewbie

peterm10Newbie

Notifying users of new asset

Our team has identified a use case where it would be valuable to notify any user that has downloaded an asset when a newer version is uploaded.From what I’ve seen, the webhooks out of the box for the email or email-json options are great but only allows one email and don’t want to add a wide audience that will get blasted each time a new version is updated.Are there any options to explore with the API that can pull a list of emails once an asset is updated?

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KeziyahNewbie

Integrating Bynder compact view with React V18.0.2

Hi Team,I am trying to integrate, bynder compact view npm package (@bynder/compact-view) in my react application. The version of react used is v18.0.2. I followed the same approach as mentioned in the page: https://www.npmjs.com/package/@bynder/compact-view. I did not get any errors but the component didn't show up inside the application, while I was able to see the code for compact view loaded in the developer tools. I tried to change the CSS properties, still didn't work.However, the same code worked when I used it with react v17.0.2

Create Webhooks API 400 Error

Hi Team, My team is building an integration with Bynder that, on install, is creating a webhook to sync assets/asset updates to our platform. We’ve hit an issue where, on calling the ‘create webhook’ api, v7/webhooks/public/api/subscriptions, Bynder returns a 403 error. We have ensured that our oauth app has create webhook permissions and the user authorizing does as well. Any idea what might cause this? Any guidance would be much appreciated!

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IshiProducer

Workflows - search the assets

I know that there is a setting to show source Workflow on the asset, but I was thinking maybe it would be useful to be able search for an asset name in Worfklows?So you can check which Jobs in the campaigns have asset “XYZ” included.

281

2 months ago

Sandesh SuvarnaNewbie