Hi Bynder team,
I have a collcection that I publicly shared with my level 1 user colleagues. As they all have a Bynder account, they are automatically logged in and therefore cannot download the assets.
It would be great if there was a way to select which assets they can download without them having to use an incognito window.
Looking forward to a soon implementation.
KR,
Johannes
Best answer by Marie Lunney
Hi
First, even if a collection is published online, the logged-in user will NOT be able to download the asset if their permissions don’t allow it. Their DAM permissions will always be respected above collection level settings.
The best way to allow users to view all assets but only download specific assets is by adding a watermark to those assets and giving your level 1 users the “Download watermarked assets directly” permission.
Here is more details on how to do this: https://support.bynder.com/hc/en-us/articles/360013931499-Add-Watermark-to-Your-Assets
+1
Just to clarify, it’s intentional that your level 1 users can only view but not download original assets? And you want to keep that permission setting but allow them to download certain assets?
Yes, I would like level 1 users to see all unarchived assets but only download certain assets. Most level 1 users are sales colleagues who should see what assets we have at hand but not be able to download them and get creative with them. Some assets such as presentation templates should be available to them also for download.
Have you created a share link for the collection and selected the option to permit download? That should bypass any restrictions on their user permission config.
Have you created a share link for the collection and selected the option to permit download? That should bypass any restrictions on their user permission config.
Hi JakeHarvey, thanks for your comment. I have tried this detour. However, as level 1 users are generally set to not be allowed to download assets, they are automatically are logged in when they click on the link and thus cannot download the assets. I have to keep telling my level 1 users to open the link in a private window. Only then they can download the assets.
I was hoping there is a more convenient way to solve the issue.
I wasn’t able to find any information on that so far.
Thanks!
Hi
First, even if a collection is published online, the logged-in user will NOT be able to download the asset if their permissions don’t allow it. Their DAM permissions will always be respected above collection level settings.
The best way to allow users to view all assets but only download specific assets is by adding a watermark to those assets and giving your level 1 users the “Download watermarked assets directly” permission.
Here is more details on how to do this: https://support.bynder.com/hc/en-us/articles/360013931499-Add-Watermark-to-Your-Assets
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