How to: Creating a Question post versus Conversation post

  • 20 September 2022
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Userlevel 6

I frequently get asked the question - What’s the difference between a Question and a Conversation?

 

I thought I’d take a moment to shed some light on the topic. If you are looking for best practices on further creating a topic, check out this post.

 

Create Question posts - for when you have a Question that needs an answer

Ask yourself, does your question require an answer? If so, you will want to create a question. You will later be asked to select a ‘Best Answer’ for your question. This is important because it helps us understand if you have the information you need to succeed.

 

Create Conversation posts - for when you want to share something or start a discussion

Have a cool use case story you want to share with us? An integration or connect ecosystem discussion that would be meaningful to share? If you are looking to share something or start a discussion, creating a conversation is the right route here.


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