Hi all,
I need to resend a user an invite, however the RESEND EMAIL button doesnt appear when I follow the Knowledge Base instructions.
Settings/Users & Rights/User Management
Select the User
Select the pencil to edit
which takes me to the user’s details but nowehere can I see a resend invite option.
Hoping someone can advise.
Many thanks
Best answer by Eoin Llerena
Hi
Thanks for posting!
The “resend invite” button will only be available on user accounts that are active, and have not yet setup a password. If the user meets this criteria and you are still unable to see the button, please submit a support ticket with the user’s email for our team to investigate: https://support.bynder.com/hc/en-us/requests/new. Thanks!
Hi
Thanks for posting!
The “resend invite” button will only be available on user accounts that are active, and have not yet setup a password. If the user meets this criteria and you are still unable to see the button, please submit a support ticket with the user’s email for our team to investigate: https://support.bynder.com/hc/en-us/requests/new. Thanks!
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